Terms & Conditions

These Terms and Conditions (“Agreement”) govern your stay at [Resort Name], and by making a reservation or visiting our resort, you agree to comply with the following terms. Please read them carefully.

1. General Information

Resort Name: Villasita Resort
Address: Khasra No – 55,56, near Rajaji National Park, Shyampur Nauabad, Uttarakhand 249408
Website: www.villasitaresort.in
Contact Information: +91 88688 78886

2. Reservation and Booking

Booking Confirmation: Your reservation is confirmed once you receive a booking confirmation email from us. This email includes your booking details, reservation number, and check-in/check-out dates.
Booking Payment: A valid credit card is required to secure a reservation. Full payment may be required in advance, depending on the reservation type (e.g., non-refundable rates).
Age Requirement: All guests must be [Age Requirement] years or older to book a room. Guests under [Age Requirement] must be accompanied by an adult.
Occupancy Limit: Rooms are assigned based on occupancy limits. Any additional persons, including children, beyond the allowed limit may incur additional charges.

3. Check-in / Check-out

Check-in Time: Check-in is available from [Time] onwards. Early check-in may be available upon request and subject to availability.
Check-out Time: Check-out is required by [Time]. Late check-out requests are subject to availability and additional charges.
Identification: A valid ID or passport is required at check-in for all guests.

4. Payment and Pricing

Rates: All room rates are quoted in INR(Indian Rupees), including applicable taxes and service charges, unless otherwise stated. Rates may change without notice, but once confirmed, your rate will remain locked for the duration of your stay.
Payment Methods: Payments for bookings can be made using major credit cards, debit cards, or other approved payment methods as indicated on our website. We also accept cash payments on-site.
Incidental Charges: Any incidental charges incurred during your stay (e.g., room service, spa treatments, tours) will be added to your final bill and must be settled at check-out.

5. Cancellation and Refund Policy

Cancellation Policy: Cancellations must be made at least [X] days before check-in to avoid cancellation fees. Specific terms apply to non-refundable rates or special promotions, which may not allow for any refund or change.
Refunds: Refunds, if applicable, will be processed to the original payment method and may take [X] business days to be reflected in your account.
No Show: In the event of a “No Show” (failure to check-in on the scheduled date without prior notice), the full booking amount will be charged, and no refund will be issued.

6. Resort Facilities and Services

Usage of Facilities: All resort facilities, including pools, gyms, and restaurants, are available for guest use during their stay. Some facilities may have additional charges or specific usage times.
Access to Services: The resort reserves the right to modify, restrict, or suspend access to certain facilities or services due to maintenance, weather, or other operational reasons.
Minors: Children must be accompanied by an adult in certain areas, such as the pool or fitness center, and are not permitted in certain facilities (e.g., spa, adult-only areas) without prior consent.

7. Guest Conduct

Behavior: All guests are expected to behave respectfully towards other guests and staff. [Resort Name] reserves the right to refuse service or remove guests from the property for inappropriate behavior, including but not limited to noise disturbance, unlawful activities, or failure to comply with resort policies.
Smoking Policy: Smoking is strictly prohibited in all indoor areas of the resort, including rooms, restaurants, and public spaces. Designated smoking areas are available on the property.
Pet Policy: [Pet Policy Details, if applicable]. Pets are not allowed in certain areas of the resort, except for designated pet-friendly rooms or areas.

8. Liability and Damage

Personal Belongings: Villasita Resort is not responsible for any loss, theft, or damage to personal belongings during your stay. We recommend securing valuable items in the room safe or leaving them in the front desk’s custody.
Damage to Property: Guests are responsible for any damage caused to resort property during their stay. Charges for repairs or replacements will be applied to the guest’s account.

9. Privacy and Data Protection

Privacy Policy: We respect your privacy and handle your personal data in accordance with our privacy policy. Personal data is collected for the purpose of processing bookings and providing services during your stay.
Marketing Communications: By providing your contact information, you consent to receive marketing communications from the resort, which you can unsubscribe from at any time.

10. Force Majeure

Events Beyond Control: Villasita Resort is not liable for any failure or delay in fulfilling obligations under these terms due to events outside our reasonable control, including but not limited to natural disasters, weather conditions, strikes, or government regulations.

11. Disputes and Governing Law

Dispute Resolution: Any disputes arising from your stay at Villasita Resort shall be resolved through negotiation or mediation. If not resolved, they will be subject to the laws of [Jurisdiction], and any legal action will be taken in the appropriate courts of Jwalapur Haridwar, Uttrakhand.
Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Changes to Terms

Villasita Resort reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated to guests via our website or email, and such changes will be effective immediately upon posting.